Anglia Ruskin needed to replace its paper based appraisal process with an online tool in order to increase completion rates and engagement as well as improve the quality of the review conversation. They chose to use the PFA system which they piloted in 2014.
Denise Thorpe, Director of HR commented:
“We chose the PFA system as it focussed specifically on enabling an effective and efficient appraisal process.
The system provides greater reporting than we have previously had access to, such as stages in the appraisal process that individuals are at.
It enables us to report quickly and easily on a range of standard and customised metrics at a university, faculty/academic department, support service and, if required, individual level.
The team took a partnership approach to working with us helping us to run a small pilot. We are currently exploring wider uses of the review module and how we might incorporate other PFA products as enablers of existing processes, such as the Academic Workload Balance Model.”
PFA Review meets both the quantitative and qualitative challenges inherent in University appraisals. Users of Review typically see completion rates increase to over 90%. At the same time the quality of conversations increases with over 85% of reviewees and reviewers reporting significant improvements in the quality and value of their appraisals.
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